**Vacante para la empresa LINKEAZI en Miguel Hidalgo, Ciudad de México**:** Buscamos Customer Service Specialist (freight forwarding) para laborar en empresa china de logísitca**
**RESPONSABILITIES**:
- Monitor and follow up on general cargo operations, ensuring accuracy, compliance, and timely execution.
- Coordinate with shipping lines to secure bookings, verify schedules, and resolve operational issues.
- Request, track, and confirm payments in internal systems, ensuring timely and accurate processing.
- Maintain close communication with internal and external customers, addressing inquiries and providing updates.
- Prepare, update, and maintain detailed tracking reports in collaboration with customs brokers, customers, and internal teams.
- Support continuous improvement by identifying process gaps and proposing corrective actions.
- Communicate effectively with internal teams (yard, transport, administration) to ensure smooth coordination.




- Share customer requirements with suppliers and monitor their implementation.
- Reconcile accounts with suppliers, verify charges, and follow up on payments.
- Execute additional tasks assigned by leadership with professionalism and accuracy.
**EXPERIENCE**:
- 2-3 years of experience in logistics, freight forwarding, or supply chain coordination.
- Strong knowledge of customs processes, shipping documentation, and financial follow-up.
- Proficiency in MS Office (Excel, Word, Outlook)
- Advanced level of English
**SCHEDULE**
Monday to Friday, 9:00am to 6:00pm
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Logística / Transporte
**Industria**:
Transporte, Logística, Cadena de Suministro y Almacenamiento
**Habilidades**:
- freight forwarding
- inglés
- aduanas

📌 Customer Service Specialist (Miguel Hidalgo)
🏢 Linkeazi
📍 Miguel Hidalgo