24hours Group is seeking an Office-based Call Center Agent in Veracruz, Mexico. You will handle inbound calls for towing and roadside assistance, gather service details, and coordinate with dispatch to ensure fast response. Bilingual English/Spanish, strong communication, and computer CRM skills are required.
You must be able to work full-time on PST schedule and on-site in the office. Responsibilities include documenting interactions, meeting KPIs, and delivering clear information on services,
📌 Bilingual Roadside Support Agent (Veracruz)
🏢 24Hours Group
📍 Veracruz
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