**Remote Call Center Agent - Insurance Verification Specialist**
**Work from Home (Tijuana, Baja California)**
**Full-Time | 3-Month Contract with Possibility of Extension**
**Monthly Salary: $21,750 MXN**
**Help Patients Navigate Their Coverage — All From Home**
Are you detail-oriented, organized, and experienced in the world of healthcare insurance? We’re hiring a **Remote Insurance Verification Specialist** to support our U.S.based medical offices by confirming patient benefits and verifying insurance coverage before treatment.
If you have experience with EMR systems, enjoy solving problems, and thrive in a structured remote environment, this might be the perfect fit. _(Huge plus if you’ve worked in medical billing, patient access, or prior authorizations!)_
**What You’ll Do**:
- Verify patient insurance eligibility and benefits through online portals or direct calls to payers.
- Confirm coverage for specific procedures, services, and treatments based on provider requests.
- Accurately document copays, deductibles, coinsurance, and any authorization requirements.
- Obtain and track prior authorizations or referrals when needed.
- Update patient records in the EMR system with verified insurance data.
- Communicate with patients regarding their coverage, financial obligations, and answer insurance-related questions.
- Collaborate with clinical, billing, and administrative teams to ensure timely and accurate patient care.
- Identify and resolve any inconsistencies in insurance information before the date of service.
**What We’re Looking For**:
- Must live in **Tijuana,



Baja California**:
- **Advanced English fluency (C2)** — both written and spoken
- **1+ year of experience** in insurance verification, medical billing, or a healthcare-related call center
- Comfortable working with EMR/EHR systems and insurance portals
- Knowledge of U.S. insurance plans (HMO, PPO, Medicare, Medicaid) and medical terminology
- Familiar with **HIPAA compliance** and patient privacy regulations
- Detail-oriented with strong organizational and problem-solving skills
- Clear communicator with a patient-first attitude
**What We Offer**:
**Compensation & Bonuses**:
- Monthly salary of **$21,750 MXN**:
- **Performance bonuses**: Based on attendance, punctuality, and productivity
**Benefits & Perks**:
- Full **work-from-home** flexibility
- Supportive team culture and U.S.based client
- Opportunity for contract **extension and growth**
Tipo de puesto: Jornada completa, Por obra o tiempo determinado, Por periodo de prueba
Duración del contrato: 3 meses
Sueldo: $21,750.00 al mes
Beneficios:
- Apoyo para estudios
- Aumentos salariales
- Días de maternidad superiores a los de la ley
- Días de paternidad superiores a los de la ley
- Días por enfermedad
- Opción a contrato indefinido
- Programa de referidos
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo
Pregunta(s) de postulación:
- Vives en Tijuana, Baja California?
Experiência:
- campañas médicas?: 1 año (Obligatorio)
Idioma:
- Inglés? (Obligatorio)
Lugar de trabajo: Empleo remoto

📌 Tijuana, B.c Work From Home: Call Center Agent Insurance Verification / Patient Benefits Verifier
🏢 Nice2Chat
📍 Tijuana