**Join Computacenter Mexico as a Trilingual Help Desk Agent!**
At Computacenter Mexico, we are a global leader in IT services and solutions. We partner with some of the world’s biggest companies, helping them optimize their operations with world-class IT support.
With a presence in multiple countries and a culture focused on innovation, teamwork, and professional growth, we offer a dynamic environment where every person can contribute and thrive.
**SHIFT**:
- Morning shift: _**6:00 am to 3:00 pm**_
- 2 days off_
- 100% on-site at our Reforma office_
Start your day early and enjoy your afternoons free! This shift is perfect for early birds who want to avoid rush hour, have time for personal projects, or simply enjoy a more active daylight routine.
Do you have an excellent level of **Portuguese, Spanish, and English**? This opportunity is for you!
We’re looking for Service Desk Agents to provide IT support and customer care.
**What do you need to apply?**
- **Advanced English, Spanish, and Portuguese**:
- Experience in IT technical support (if you don’t have it yet, don’t worry — we’ll train you!)
- Strong communication skills over the phone
- Customer service mindset
**Your responsibilities**:
- Respond to inquiries and provide support to our clients’ employees
- Communicate via phone calls, chat, and/or messages
- No sales involved — this is purely a support role
**What we offer**:
- $130 MXN per hour
- 5% savings fund
- 12 vacation days from your first year
- 25% vacation bonus
- 15 days of year-end bonus (aguinaldo)
- Paid and ongoing training to support your growth
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $19,000.00 - $22,000.00 al mes
Incentivos:
- Descuento de empleados
- Descuentos y precios preferenciales
- Programa de referidos
Idioma:
- Inglés (Obligatorio)
- Portugués (Obligatorio)
Lugar de trabajo: Empleo presencial