DiDi seeks a senior operator to own the Experience Management system for DiDi Premier, ensuring a premium, compliant passenger and driver experience across LATAM.
You will design standards, lead audits, and enforce rules while coordinating with operations, customer experience, and product teams.This is a player-coach role with integral travel to support new markets.
You will manage a team of analysts, drive market readiness, and safeguard brand integrity through scalable processes and effective#J-*****-Ljbffr
📌 Premier Experience Manager: Audit & Compliance Lead (México)
🏢 Didi
📍 México