Descripción y detalle de las actividades
- **Position Overview**
- This position will be an owner of customer order management. This includes but is not limited to new account set up, order processing and execution, RMA processing and execution, customer master management, and responding to all customer product ordering inquiries.
- This role will also partner with the broader Outset capital sales team and logistics team to ensure purchase orders are processed in a timely manner and shipped accurately to our customers. This will include orders for Tablo systems, consumables, and other items as needed.
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Responsibilities/Functions**- Process customer purchase orders for consoles, treatment supplies, and other items as needed
- Work with the Outset Logistics team to provide shipping information for customers
- Ensure all customer account information is accurate and up to date
- Partner with Finance team to ensure all critical customer/order data ties out to provide timely and accurate revenue recognition
- Assist with the COR (Customer Onboarding Process)
- Process RMA’s/returns, credit and rebills, etc.
- Manage customer reorder process on accessories and disposables




- Understand and comply with all SOX requirementsExperiência y requisitos
- **Requirements/Qualifications**- Bachelor’s degree in business administration or equivalent relevant experience (High School Diploma/GED)
- 3+ years of sales order processing experience
- 2+ years of customer service experience
- Advanced English (Verbal and written communication skills)
- Experience with QAD (ERP system) a plus
- Excellent problem-solving skills
- Friendly, energetic and personable attitude
- Ability to be adaptable and adapt to changing business needs
- Medical device experience is a plusBeneficios- Beneficios de acuerdo a la LFT
- seguro de vida
- bonos anuales
- caja de ahorro
- comedor
- transporte
- seguro de gastos médicos
- plan de indexación-
- **Número de vacantes** 1- ** Área** Ventas/Comercial- ** Contrato** Permanente- ** Modalidad** Presencial- ** Turno** Diurno- ** Jornada** Tiempo Completo-
- **Horario**- Tiempo completo-
- **Estudios** Carrera con título profesional- ** Inglés**Hablado: Avanzado, Escrito: Avanzado- ** Disponibilidad p. viajar** No

📌 Sales Order Specialist (Temporary 12 Months) (Tijuana)
🏢 Outset Medical Mexico
📍 Tijuana