**Position: Territory Operations Coordinator**
**Location**: Punto Sur, Guadalajara, Mexico
**Reports to**: CEO
**Supports**: Territory Builders
**Role Summary**
The **Territory Operations Coordinator** is a high-output operational role responsible for lead generation, outbound communication, CRM accuracy, weekly lead preparation, and daily route creation for U.S.based Territory Builders.
This role requires **advanced English proficiency**, as all outbound calls, written communication, and daily coordination are conducted with **English-speaking salons and English-speaking field teams**.
This is **not a management position**. It is an execution role with strict daily and weekly output targets.
**Core Responsibilities1. Daily Lead Generation (Cold Outreach - English)**
- Perform **100 outbound cold calls per day** to **English-speaking beauty salons in the U.S.**:
- Identify, qualify, and document leads using:
- Google Maps
- Online business directories
- Instagram and salon websites
- Web scraping tools
- Gather and verify:
- Salon name
- Address
- Phone number
- Owner / manager contact (when available)
**All calls are conducted entirely in English.**
**2. Lead Communication & Follow-Ups (English)**
- Send and manage outbound communication via:
- SMS
- WhatsApp
- Use company-approved English scripts and sequences
- Respond to inbound messages in English
- Warm leads prior to Territory Builder visits
**3. CRM & Lead Status Management**
- Update lead status based on:
- Call outcomes
- Message engagement




- Territory Builder visit feedback
- Maintain:
- Accurate visit history
- Correct prioritization
- Zero duplicate records
CRM accuracy is a **core performance metric**.
**4. Weekly Lead Packages**
- Prepare **150 verified leads per Territory Builder per week**:
- Ensure leads:
- Are geographically concentrated
- Have not been visited during the same week
- Are correctly prioritized for routing
- Maintain capacity for **up to 40 visits per day**
**5. Daily Route Creation**
- Build optimized daily routes for Territory Builders
- Routes must be ready **before the builder starts the day**:
- Optimize travel time and visit sequencing using routing software
**6. Territory Builder Growth Support**
- Support onboarding as **1 new Territory Builder is added per month**:
- Prepare:
- Initial lead pools
- Territory structures
- Route templates
**Language Requirement (Critical)**
- **English: Advanced / Fluent (spoken and written) — REQUIRED**:
- Must be comfortable:
- Cold calling U.S. salons
- Coordinating daily with U.S.based team members
- **Spanish**: Native or fluent
**Applicants without strong spoken English will not be considered.**




**Required ProfileMust-Have**
- Proven comfort with **high-volume cold calling in English**:
- Strong execution discipline
- Experience with:
- Lead generation
- CRM systems
- Operational, repetitive workflows
- High attention to detail
- Reliable internet and quiet calling environment
**Nice-to-Have**
- Call center or sales operations experience
- Dispatch / routing / logistics background
- Familiarity with U.S. geography
- Beauty or salon industry exposure
**Work Schedule**
- Full-time
- Aligned with **U.S. Central Time mornings**:
- Route delivery deadlines are strict
**Compensation (Mexico)**
- **Base salary**: To be determined
- **Performance bonus**: Based on:
- New Salon Kits Sold
- Paid monthly
**Growth Path**:
- Territory Operations Coordinator
**Performance Metrics**
- 30+ Visits per day from Territory Builders
- 1.5+ Average Territory Builders Operating
- 30+ New Salon Kits sold per month.
**Why This Role Exists**
This role feeds the entire U.S. field sales operation. Strong English and strong execution enable scale. Poor execution directly impacts sales productivity.
Tipo de puesto: Tiempo completo
Sueldo: A partir de $20,000.00 al mes
Beneficios:
- Aumentos salariales
- Descuento de empleados
- Descuento de gimnasio
- Estacionamiento gratuito
- Opción a contrato fijo
- Vales de despensa
Idioma:
- Inglés avanzado (Obligatorio)
Lugar de trabajo: Empleo presencial

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