Company Description Honda Trading North America Corporation leverages a general network to deliver innovative supply chain solutions for customers worldwide. The company designs and manages customized supply chains that support core business operations and revenue growth, covering areas such as supply sourcing, inventory management, trade finance, logistics, and quality management. Operating in 22 countries with 60 Honda Trading bases, it provides local support and expertise across the globe.

Role Description This full-time, on-site Administrative Assistant role is located in Querétaro, QUE.

We are looking for a QA Assistant Contractor to support claims administration, documentation control, inventory analysis, and cost recovery processes. This role will work closely with Quality, Materials, Logistics, Finance, suppliers, and customers to ensure effective issue resolution and continuous improvement of operational processes.

Education

Bachelor's degree in business administration, Industrial Engineering, Logistics, Supply Chain Management, or a related field.

Qualifications

- Strong Administrative Assistance and Clerical Skills, including document preparation, filing, scheduling, and data entry.
- Experience providing Executive Administrative Assistance, including calendar management, meeting coordination, and confidential support to leadership.
- Proficiency with office software (e.g., Microsoft Office or similar tools) and basic database or spreadsheet skills.
- Attention to detail, strong organizational skills, and the ability to prioritize multiple tasks in a fast-paced environment.




- Ability to work on-site in Querétaro, QUE, collaborate with diverse teams, and maintain a high level of professionalism.
- Experience with ERP systems such as SAP, Oracle, QAD, or similar is preferred.

Key responsabilities

- Follow up on customer, supplier, and insurance claims.
- Coordinate with internal departments and external business partners to ensure timely resolution of issues and claims.
- Prepare, maintain, and manage documentation related to claims and cost recovery processes.
- Manage claim files, invoices, contracts, delivery records, and supporting documentation.
- Support invoicing activities related to supplier claims and chargebacks.
- Perform inventory analysis and reconciliation activities.
- Follow up on held materials and disposition processes, including recovery and return activities.
- Prepare reports, scorecards, and performance metrics to support business decisions.
- Maintain and update information within ERP systems and reporting tools.
- Participate in continuous improvement initiatives focused on operational efficiency and process optimization.

Experience

- 6 months to 1 year of experience in administrative, quality, logistics, inventory, materials, or supplier/customer support functions
- Previous experience in a manufacturing or automotive environment is a plus.

Core Competencies

- Attention to Detail
- Problem Solving
- Results Orientation
- Teamwork and Collaboration
- Effective Communication
- Customer Focus
- Adaptability and Flexibility
- Analytical Thinking
- Organization and Time Management

📌 ADMINISTRATIVE ASSISTANT (Santiago de Querétaro)
🏢 Honda Trading America
📍 Santiago de Querétaro