Food and Beverage Director
**Director of Food and Beverage**:
The Director of Food and Beverage is responsible for the strategic, administrative, and operational leadership of all Food and Beverage areas, ensuring an exceptional Guest and Member experience while maintaining brand standards, financial performance, and the effective development of the Food and Beverage team.
**What will I be doing?**:
As Director of Food and Beverage, you will oversee all Food and Beverage operations, ensuring the highest levels of quality, service, and profitability. You will lead, develop, and inspire teams while operating within established budgetary and corporate guidelines.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Direct and oversee all Food and Beverage outlet operations
- Ensure exceptional levels of guest satisfaction and service excellence
- Ensure compliance with brand standards, policies, and procedures
- Recruit, lead, train, and develop the Food and Beverage leadership and team members
- Manage and resolve guest inquiries and concerns in a timely and effective manner
- Control and optimize Food, Beverage, Liquor, and Payroll costs in line with budgeted targets
- Establish departmental goals, strategies, work schedules, budgets, and operating procedures
- Lead menu development in collaboration with Executive Chefs and the Food and Beverage team
- Oversee monthly inventory counts and stock control
- Drive sales initiatives and motivate teams to maximize revenue and profitability
- Conduct annual and mid-year performance evaluations for managers under your responsibility
- Analyze guest satisfaction results and implement continuous improvement initiatives
- Ensure effective communication through regular meetings and documented follow-ups
- Promote environmental awareness and sustainable practices within the department




- Collaborate with other departments to ensure seamless hotel operations
**What are we looking for?**:
A Director of Food and Beverage serving Hilton brands is a strategic leader who consistently works on behalf of our Guests and in close collaboration with cross-functional teams. To be successful in this role, you should demonstrate the following attitudes, behaviours, skills, and values:
- Proven senior leadership experience within Food and Beverage operations
- Strong ability to achieve and exceed financial, revenue, and profitability targets
- In-depth knowledge of and ability to ensure full compliance with all Food and Beverage brand standards
- Strategic mindset with the ability to perform effectively in a fast-paced, high-pressure environment
- Exemplary personal presentation and professional grooming standards
- Strong commitment to developing, mentoring, and empowering leaders and team members
- High level of flexibility to adapt to changing business needs and operational demands
- Ability to work independently while also leading and collaborating effectively with senior leadership teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Passion for delivering exceptional levels of guest service
**What will it be like to work for Hilton?**
Hilton is the leading integral hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

📌 Food and Beverage Director (México)
🏢 Hilton
📍 México