**BACK OFFICE DE CHIHUAHUA busca Scheduler en Santa Ana - Mérida, Yucatán**:
**Float Virtual Patient Care Coordinator**:** (Bilingual English/Spanish Required)**
**Responsibilities**:
Responsibilities include, but are not limited to:
- Schedule patients across multiple providers and clinic locations
- Review charts, referrals, and documentation to confirm scheduling eligibility
- Verify required information prior to scheduling (demographics, referral details, lien status, prior visits, etc.)
- Ensure patients are scheduled with the correct provider and location
- Assist with new patient referrals and related followup tasks
- Answer incoming calls and place outbound calls professionally
- Communicate with patients, attorneys offices, and referral sources as needed
- Accurately document actions and updates in the EMR
- Provide general administrative support to the team as needed




**Required Skills & Qualifications**:
- Minimum **1 year of medical scheduling or administrative experience**:
- Strong attention to detail and ability to manage multiple workflows
- Excellent communication and organizational skills
- Ability to work independently in a virtual setting
- EMR experience required (**EPIC preferred**)
- **Bilingual English/Spanish required**:
- Personal injury experience is a **plus**
**Nível de educación deseada**:
Media Superior
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Administrativo / Secretarial
**Industria**:
Call Centers / Telemarketing
**Habilidades**:
- scheduler
- english
- administrative

📌 Scheduler (Mérida)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Mérida