The Plant Quality Shift Lead is responsible to assure that process standards are applied in order to meet regulation/ISO requirements, customer satisfaction, and company standard. They report directly to the Quality Operations Manager. They lead a diverse team of salary and hourly Quality professionals integrating into the production and engineering processes while ensuring a solid partnership with manufacturing focusing on Quality processes and Customer Safety.
Additional responsibilities include but are not limited to:
- Assist in root cause, containment and corrective actions for all quality related issues
- Initiate investigations of quality concerns internally, at supplier locations and resulting from customer feedback and utilize data to drive issues to closure
- Achieve timely completion of containment corrective actions (Performance action notices)
- Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
- Provide technical liaison support between Engineering, Quality, Production and Product Design departments
- Represent the 'Voice of the Customer' to platform teams
- Establish, maintain documentation of processes and train utilizing Stellantis SPW tools
- Embrace and execute standardization of best practices that ensure quality products
- Document all non-conformance conditions found and identify and execute opportunities for process improvement
- Establish clean points and maintain acceptable quality standards
- Demonstrate a working knowledge of vehicle audit items




- Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
- Supervise the auditing of new production vehicles to validate quality or identify quality concerns
- Effective supervision of all employees as assigned
- Management of timesheets, performance evaluations, scheduling and time off approval for bargaining unit (UAW) employees
- Responsible for adherence to the Collective Bargaining Unit (UAW) contract provisions that affect area or employees under supervision
- Support the improvement of company-wide quality performance and achievement of quality and business metrics and best-in-class standing class standing
**Requirements**:
**Basic Qualifications**:
- Bachelor's degree
- Minimum 5 years of work experience in related field including involvement with management, hourly, or skilled personnel)
- Strong oral and written communication skills
- Strong team building skills
- Self-directed and team oriented with demonstrated planning/problem solving skills
- Experience and working knowledge of computer systems and software
- Ability to work rotating shifts that include weekends and overtime as required
- Excellent organizational, interpersonal and communication (written and oral) skills
**Preferred Qualifications**:
- Engineering or technical degree Vehicle audit/quality experience
- Demonstrated experience supervising hourly personnel in a manufacturing environment
- Demonstrated ability to coach/mentor/develop team members
- Previous experience working in a union environment

📌 Reactivity / Quality Shift Lead (Toluca de Lerdo)
🏢 Stellantis
📍 Toluca de Lerdo