We are seeking a reliable, highly organized, and detail-oriented **Virtual Patient Care Coordinator** to support the TPL New Patient Coordinator in processing incoming referrals.
**Contract Type**: Contractor
**Work Modality**: Onsite in Mérida and Chihuahua, Mexico
**Schedule**: Monday-Friday, 8:00 AM-5:00 PM PST
**Responsibilities**:
- Assist with processing new patient referrals.
- Collect and follow up on all required documentation to ensure complete and timely admissions.
- Upload, scan, and accurately organize documents in the patient’s chart.
- Review referral information to ensure completeness prior to scheduling.
- Call patients to coordinate new patient appointments.
- Confirm that appointments are correctly scheduled according to provider, location, and referral details.
- Notify legal teams and referral partners of appointment dates, times, and locations.
- Maintain accurate tracking of referrals, scheduling status, and outstanding items.




- Clearly document actions and communications in the EMR system.
- Communicate professionally with patients, law offices, and referral sources.
- Provide administrative support to the TPL New Patient Coordinator as needed.
**Requirements**:
- Minimum of **1 year of experience in medical administration or appointment scheduling.**:
- Strong organizational skills and ability to manage high volumes of follow-ups and multiple tasks.
- Excellent attention to detail and accuracy in documentation.
- Ability to work independently in a virtual environment.
- **Experience with EMR systems**; EPIC preferred.
- **Bilingual in English and Spanish.**:
- Experience in personal injury is a plus.
Reclutamiento25
Pay: $22,540.00 per month
Work Location: In person

📌 Patient Care Coordinator (Am) (Chihuahua)
🏢 Solvo Global
📍 Chihuahua