Enterprise experience strongly preferred.
**Key Responsibilities**
- Analyze and troubleshoot production issues impacting live customer-facing event workflows.
- Validate APIs and integrations using Postman.
- Reproduce, document, and track defects using Jira.
- Perform functional, regression, and end-to-end testing for event-based product workflows.
- Validate user functionality and workflow behavior against product requirements and business expectations.
- Collaborate with support, product, engineering, and business stakeholders to resolve customer issues.
- Monitor production systems and assist with incident triage and validation.
- Validate backend data using SQL and troubleshoot data inconsistencies.
- Support testing of architecture changes, integrations, and new platform releases.
- Investigate frontend and network issues using browser developer tools.
- Support timely issue resolution while working within SLA expectations.
- Translate product needs and business problems into relevant testing scenarios, validation plans, and test cases.
**Qualifications**:
- Must-Have Skills**
- 5+ years of strong manual testing experience.
- Strong experience validating end-to-end workflows and user functionality.
- Experience with regression testing to ensure platform stability after releases and enhancements.
- Hands-on experience using Postman for API testing and response validation.
- Experience testing REST APIs and validating backend integrations or services.
- Strong SQL skills for backend data validation, troubleshooting,



and test verification.
- Experience documenting defects, test results, and workflow issues within Jira.
- Ability to collaborate effectively with cross-functional teams, including Product, Engineering, and Support.
- Experience working within Agile/Scrum environments, including sprint cycles, testing ceremonies, and release validation.
- Strong understanding of product functionality, user workflows, and business requirements.
- Ability to identify, design, and execute relevant test cases based on product requirements and business problems.
- Ability to interpret product needs and translate them into effective testing scenarios and validation plans.
- Experience with WCAG standards and accessibility tooling.
**- Nice-to-Have Skills**
- Experience using Datadog for log review, monitoring, and troubleshooting.
- Familiarity with Kafka and asynchronous workflow validation.
- Exposure to MongoDB or other NoSQL databases for backend data validation.
- General understanding of CI/CD pipelines, deployment processes, and release validation activities.
**Additional Information**:
- Required Tools & Platforms**
- Postman
- REST APIs
- SQL
- Jira
- WCAG standards and accessibility tooling
- Browser developer tools
- Agile/Scrum workflows
**- Location, Time & Engagement**
- Remote contract role.
- Full-time allocation, 40 hours per week.
- Must be able to support U.S. timezone coverage across PST, MST, CST, or EST.
- Contract expected to run through March 31, 2027.

📌 119836 - Sr. Qc Manual Engineer (Ciudad de México)
🏢 Lifted, an Upwork Company™
📍 Ciudad de México