Hiring: Content Moderator / Trust & Safety Quality Analyst We are looking for an experienced Content Moderation / Trust & Safety professional to join our team and help maintain high standards of content quality, platform safety, and policy compliance. Role: Content Moderator / Quality Analyst – Trust & Safety Key Responsibilities Review and evaluate user-generated content (UGC) against established platform policies and guidelines. Identify and classify policy violations, safety risks, and edge cases accurately. Conduct quality audits and content evaluations to ensure moderation decisions meet required quality standards. Apply policies consistently and escalate complex or high-risk cases when required. Analyze user reports, feedback, and moderation trends to identify recurring issues. Participate in calibration sessions and support consistency across moderation teams. Identify trends and provide insights to improve content quality and moderation processes. Collaborate with cross-functional teams to improve policy enforcement, workflows, and evaluation processes . Maintain productivity and accuracy while working in a high-volume content review environment . Support continuous improvement of content classification and quality processes.



Required Skills & Experience 3+ years of experience in Content Moderation, Trust & Safety, Content Review, Quality Assurance, or a related field. Strong understanding of content policies and policy enforcement . Experience reviewing user-generated content at scale. Strong ability to identify risk, policy violations, and complex/edge cases . Experience with quality audits, calibration, or moderation quality assurance . Strong analytical and problem-solving skills. Excellent attention to detail and ability to make consistent decisions. Ability to work effectively in a fast-paced, high-volume environment . Strong written and verbal English communication skills . Preferred Experience Experience with major social media, technology, or digital platforms. Experience in Trust & Safety operations . Experience with content classification, data labeling, or search quality evaluation . Experience analyzing moderation trends and user feedback. Familiarity with tools such as Zendesk, Jira, Slack , or similar platforms. Experience working with international or remote teams. Strong cultural and internet awareness.

📌 Senior Content Moderator (Xico)
🏢 Pyramid Consulting
📍 Xico