At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.
**Responsibilities**:
The duties and responsibilities of this position consist of, but are not limited to, the following:
- Build and expand strategic relationships across customer organizations to drive long-term growth, retention, and value creation
- Develop and execute account strategies that identify new opportunities, increase market share, and strengthen customer partnerships
- Lead business reviews using customer data, industry insights, and market trends to uncover growth opportunities and deliver strategic recommendations
- Manage complex negotiations, pricing strategies, RFPs, proposals, and contract awards to maximize customer and business outcomes
- Leverage analytics, digital tools, and market intelligence to provide actionable insights that improve customer performance and supply chain efficiency
- Participate with the implementation team in developing the account’s Standard Operating Procedure (SOP), ensuring compliance across multiple teams, and being responsible for keeping the SOP updated
- Drive continuous improvement initiatives by identifying process enhancements, cost-saving opportunities, and operational efficiencies for customers
- Collaborate closely with sales,



operations, capacity, and product teams to ensure seamless execution, successful account transitions, and achievement of customer KPIs
- Monitor account health, financial performance, service metrics, and payment activity to support sustainable growth and customer success
**Required Qualifications**:
- High School diploma or GED
- Minimum 4 years of experience in sales and/or account management
- Ability to travel up to 30% (domestically and internationally)
- Fluent in Spanish and English (written and verbal)
**Preferred Qualifications**:
- Supply chain knowledge
- Bachelor’s degree from an accredited college or university
- Proficient in Microsoft Office Suite of Programs
- Demonstrates and drives a data driven approach
- Demonstrated influencing, negotiation, collaboration, communication and presentation skills
- Proven track record of delivering measurable financial results through sales or account management solutions
- Values a diverse and inclusive work environment
CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.
**Benefits**
We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

📌 Key Account Manager - Global Forwarding (Benito Juárez)
🏢 C.H. Robinson
📍 Benito Juárez