Are you fluent in French and English and passionate about hospitality, customer service, and short-term rentals?
We're looking for a highly organized and proactive French-speaking Operations Assistant to help manage the daily operations of our growing short-term rental portfolio.If you thrive in a fast-paced environment, enjoy solving problems, and love delivering exceptional guest experiences, we'd love to hear from you!
What You'll Do:Manage the day-to-day operations of our short-term rental propertiesCommunicate with guests in French and English across Airbnb, , VRBO, and other platformsCoordinate guest check-ins, check-outs, and ongoing supportRespond to guest inquiries, reviews, and concerns with professionalism and empathyWork closely with cleaning and maintenance teams to ensure every property is guest-readyMonitor reservations, calendars,
and pricing updatesAssist with listing optimization and channel managementMaintain accurate operational records and reportsWhat We're Looking For:Fluency in French and English (written and spoken) is requiredPrevious experience in short-term rentals, vacation rentals, or property management is highly preferredFamiliarity with platforms such as Airbnb, , and VRBOExcellent communication, organization, and problem-solving skillsAbility to multitask and work independently in a remote environmentReliable internet connection and a dedicated workspaceBonus Points If You Have:Experience with property management systems such as Guesty, Hostaway, or HospitableBackground in customer service or hospitalityExperience using revenue management tools like Price LabsStrong attention to detail and the ability to manage a high volume of guest communicationsWhy Join Us?
Fully remote positionWork with a growing and dynamic short-term rental teamCollaborative and supportive work environmentOpportunities for professional growth and development.