Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem‑solving, passion, and creativity to help us power the next leap in electronics.

At Qnity , we’re more than a global leader in materials and solutions for advanced electronics and high‑tech industries – we’re a tight‑knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting‑edge technology possible. We value forward‑thinking challengers, boundary‑pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Job Summary
We are seeking a detail‑oriented and highly organized Administrative Assistant to support our Customer Service team. The adecuado candidate will possess strong analytical skills, advanced Excel capabilities, and the ability to manage and interpret data to drive operational efficiency. This role plays a key part in reporting, process coordination, and ensuring smooth day‑to‑day administrative operations.

Key Responsibilities

Prepare, manage, and maintain regular customer service reports (daily, weekly, monthly)

Analyze performance metrics and identify trends to support decision‑making

Develop and maintain Excel dashboards, utilizing advanced formulas (e.g., VLOOKUP, Pivot Tables, IF statements)

Ensure data accuracy and consistency across multiple systems

Support the Customer Service team with administrative tasks, including documentation, scheduling, and coordination

Track service KPIs and highlight performance gaps or improvement opportunities





Assist with process improvements and workflow optimization

Collaborate with team members and stakeholders to gather reporting requirements

Maintain organized records, files, and documentation in line with company standards

Key Skills & Qualifications

High School Diploma or GED

Proven experience in an administrative or support role within a customer service environment

Strong analytical and problem‑solving skills

Advanced Microsoft Excel skills, including formulas, data analysis, and reporting tools

Excellent organizational skills with strong attention to detail

Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment

Strong communication and interpersonal skills

High level of accuracy and accountability

Ability to work independently as well as collaboratively within a team

Preferred Qualifications

Experience working with CRM or reporting tools

Familiarity with customer service performance metrics and KPIs

Experience in process improvement or operations support

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Join our Talent Community (https://careers.qnityelectronics.com/us/en/jointalentcommunity) to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (https://www.qnityelectronics.com/accessibility.html) .

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (https://careers.qnityelectronics.com/us/en/compensation-and-benefits-final) .

We use Artificial Intelligence (AI) to enhance our recruitment process.

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📌 Administrative Assistant (Tamaulipas IV)
🏢 Qnity
📍 Tamaulipas IV