Description

KeyResponsibilities

- Actastheprimarycustomercontactfororderreceipt,entry,andchangemanagement.
- CoordinatewithPlanningonmaterialanalysisandproductionscheduling.
- Monitormaterialstatusandensuretimelyorderrelease.
- Trackorderprogresstomeetcommitteddeliverydatesandescalateissueswhenneeded.
- Collaboratewithinternalteams(Production,Engineering,Purchasing,Shipping)toresolveoperationalissues.
- Managespecialorders,returns(RMA),andrelatedcostanalysis.
- Participateininventorycontrolactivities(WIP,finishedgoods,andcomponents).
- Supportcontinuousimprovementinitiativesinplanningandschedulingprocesses.
- WorkwithFinancetoresolveaccountsreceivableissues.
- MeetdepartmentalKPIsandorganizationalobjectives.

Qualifications

- AdvancedEnglish(writtenandverbal)–required.
- Strongcommunicationandinterpersonalskills.
- Excellentorganizational,prioritization,andattentiontodetail.
- Abilitytomultitaskandworkunderpressure.
- Strongcustomerserviceorientation.
- Abilitytoworkindependentlywithminimalsupervision.
- ProficiencyinMicrosoftOffice(Excel,Word,etc.).

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📌 Planner/Scheduler II - 12086 (Tijuana)
🏢 Benchmark Electronics
📍 Tijuana