**Position Summary**Premise is growing, and we are looking to add an **BI Analyst** to our high performing team.
**_ **This is an onsite position based out of Mexico City._****What You Will Do**- Be the technical face of Premise to a slice of our commercial customer portfolio- Coordinate with data engineers team to ensure customer data delivery goes off without a hitch- Enhance current Looker Dashboards, build, upload and download data sets using SQL, and planning and executing delivery improvements though BI platforms and tools.
- Work with technical teams from our customers for integrating our data with theirs, establishing a technical bridge between Premise and the customer- Work with Premise Customer Success team, for aligning expectations and guaranteeing tools, data and analysis are up to date and with absolute quality- Keep an eye on risk for customer churn and impacts on recurring revenue- Be creative in getting happy customers to become advocates, through creative and impactful tools.
- Work with the Integral Operations team to ensure quality and that we are meeting our value proposition- Use analytical,



troubleshooting and problem-solving skills to influence data-driven decisions to ensure customer success**What You Bring Along**- Fluency in English- Experience supporting customers in CPG/FMCG industries with a track record of success- 3+ years in a B2B SaaS business intelligence or operative role- Feel comfortable having direct contact with customers- Project management experience- Experience in a role where work is often driven by project due dates- Strong spreadsheet (Excel, Google Sheets) skills- Experience using SQL- Experience using Python- Experience using a business intelligence tool (Looker, PowerBI, Periscope, Google Data Studio)- Data analysis and data-driven decision making- Ability to learn new technology tools quickly- Strong verbal and written communication skills- BA / BS or equivalent experience**Extras**- Experience living in, or traveling to far flung parts of the world- Any major field of study that where critical, analytical thinking was required (Political Science, Sociology, Economics or STEM)

📌 Bi Analyst - Customer Success (Xico)
🏢 Premise
📍 Xico