**Summary**:**Responsibilities**:- Evaluate and improve voice bot performance and script adherence.
- Refine telemarketing scripts for personalization and better outcomes.
- Implement quality assurance frameworks for digital agents.
- Stay updated on conversational AI advancements.
- Provide actionable feedback for enhanced digital agent operations.
**Qualifications**:- Experience in outbound telemarketing and sales processes.
- Strong analytical and QA skills.
- Advanced English proficiency (C1+) with mínimal accent.
- Scriptwriting and optimization expertise.
- Familiarity with conversational AI/voice bot tech (preferred).
- On-site availability at least three days weekly.
**What We Offer**:- Competitive salary and benefits, including private insurance.
- Innovative work environment with AI-driven communication opportunities.Tipo de puesto: Tiempo completoSueldo: $12,****** - $45,****** al mesTipo de jornada:- Turno de 8 horasExperiência:- call center: 1 año (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en *****, Anzures, CDMX

📌 Quality Assurance Specialist (Xico)
🏢 Codifin
📍 Xico