400+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.That is where you come in.Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling.Join us!
**What we're about**:- Community: with 20+ years of tradition and innovation, our team has built the world's largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we're growing every day.
- Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
- Collaboration: making an impact in healthcare is serious work, but that doesn't mean we can't have a good time while we're at it.We laugh together, we don't take ourselves too seriously, and we're always trying to make our customers crack a smile.
**What we're looking for**:- We are looking for a Member Solution Representative to engage with community members,



servicing their needs to help build a sustainable asset in our community, while also encouraging their active participation in the various opportunities on offer.
**Responsibilities**:Re-engaging inactive membersReminding members about opportunities they have been invited toRecruiting new members based on their suitability for Intelligence projects or special programsCustomer - Member careCollecting or confirming profile informationDealing with honorarium payment issuesMaking follow-up calls for verification - quality purposes**Qualifications**:Language skills, be fluent in EnglishKnowledge in another language is a plus (French, German, Portuguese, Italian)Communication and representation skills, be professional, clear, knowledgeable and helpfulPromotional skills, be positive and convincingTime management skills, to deliver results on a timely manner, daily, weekly and monthly.
**About**:

📌 Member Solution Representative (Heroica Puebla de Zaragoza)
🏢 Sermo
📍 Heroica Puebla de Zaragoza