The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team.The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
**Responsibilities**:- Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency- Responsible for HR delivery and implementation across the employee lifecycle- Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed- Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions- Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently- Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability- Resolve moderately complex HR issues conferring with managers when necessary- Assist progressively larger or more complex employee populations and participate on cross-Citi projects- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.




**Qualifications**:- 5-8 years of relevant experience- Knowledge of applicable US Employment laws- Working knowledge of industry standards and practices- Proficient in Microsoft Office and PeopleSoft- Demonstrated analytical skills- Consistently demonstrates clear and concise written and verbal communication**Education**:- Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed.Other job-related duties may be assigned as required.
**Candidato ideal**:- ** Experiência**:Robusta dando orientación y guía a diferentes negocios, bases sólidas y experiência comprobable en manejo de procesos cíclicos de capital humano (Ley Federal, Terminaciones, Clima Laboral, entre otros).
***:- **Pensamiento estratégico**: Deberá ser capaz de aterrizar e implementar proyectos basados en estrategias funcionales.Estrategias medibles y funcionales, ser un factor del cambio**:- ** Seniority**:Seguridad, capacidad para influenciar, atiende C14 -**:- ** Altamente resolutivo y analítico**: El rol resolverá situaciones a pequeñas y grandes escalas, tomará decisiones y analizará variables constantemente.
**:- ** Adaptación ágil y apertura**: Deberá garantizar los objetivos instituciones y particulares acompañando a la Institución en momentos críticos lo que implica cambios constantes.
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**:- ** Esquema Hibrido: CDMX**:- ** Remuneración competitiva, beneficios y prestaciones superiores.
**:**Job Family Group**:Human Resources- **Job Family**:HR Advisors & Generalist- **Time Type**:Full time- **Most Relevant Skills**Please see the requirements listed above.
- **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.
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