En Zoomlion México, empresa global líder en maquinaria pesada, buscamos un Service Technician for Earthmoving.

- Service Station Operations Support

Provide administrative, operational and resource coordination support for the daily operations of the service station;

Assist the Service Station Manager in coordinating personnel, vehicles, tools, equipment and other service resources.

- Service Resource Management

Establish and maintain records of service station personnel, vehicles, tools, equipment and other service resources;

Coordinate the allocation and daily use of service resources and maintain accurate records of their status and utilization.

- KPI & Service Data Management

Collect, consolidate, maintain and analyze service station operational and KPI data;

Prepare and submit service performance reports as required;

Ensure the accuracy, completeness and timeliness of service-related data and reports.

- Service Reporting & Work Order Tracking

Regularly compile and consolidate service operation reports and ensure timely submission;

Track the progress of service work orders, particularly overdue work orders, and follow up with relevant personnel on outstanding actions;

Assist in recording, organizing and forwarding initial customer complaint information and following up on the progress of related cases.

- Administrative & Material Management

Manage the procurement requests,



distribution and inventory of office supplies, consumables and other service station materials;

Maintain material records and ensure proper inventory control to support daily service station operations.

- Asset & Used Parts Management

Establish and maintain records for returned/used parts and track their collection, storage and disposal;

Assist in maintaining technical and asset records for used machinery, ensuring that asset information is complete, accurate and traceable.

- Vehicle & Driver Management

Manage the daily use and scheduling of service station vehicles;

Arrange driver assignments based on service requirements and coordinate vehicle dispatching;

Monitor vehicle condition, maintenance and repair status and follow up on any issues;

Establish and maintain vehicle and driver records to ensure accurate and up-to-date information.

Qualifications

- Associate's degree or equivalent experience
- 3+ years' of experience in similar positions.
- Excellent written and verbal communication skills in English
- Live in Guadalajara.

Horario laboral:

Lunes a viernes de 8:30 a 17:30 hrs.

Ofrecemos:

- Prestaciones de ley.
- Atractivo salario bruto mensual.
- Estabilidad laboral en empresa internacional.
- Oportunidad de crecimiento profesional y crecimiento dentro de la organización.

📌 Service Technician (Guadalajara)
🏢 Zoomlion México
📍 Guadalajara