15 ago
|
Epam Systems
|
México
15 ago
Epam Systems
México
EPAM Systems in Mexico is seeking an IT Incident & Request Analyst to diagnose, resolve, and document moderately complex incidents across digital channels and applications.
You will perform troubleshooting, execute scripts, monitor health, and escalate to Development or Operations as needed, while maintaining Freshservice tickets.
The role requires 2+ years in application support, knowledge of ITIL processes, and English at B1+; shift work including nights/weekends may be required.
#J-18808-Ljbffr
📌 Proactive Application Support Engineer (México)
🏢 Epam Systems
📍 México