Remoto: Teletrabajo

We are seeking a Chinese-speaking ABA Care Coordinator to support our Clinical Operations team by coordinating therapist schedules, tracking client authorizations, and ensuring continuity of care. This role serves as a key liaison between therapists, clinical staff, and families, ensuring services are delivered efficiently and scheduling disruptions are resolved promptly.The adecuado candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare environment. Fluency in English and Chinese is required to effectively communicate with clients, families, and internal teams.Job Responsibilities- Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs.- Maintain accurate therapist and client schedules while managing cancellations and scheduling changes.- Track client authorization hours and coordinate with clinical and billing teams regarding upcoming expirations.- Maintain accurate records in scheduling and case management systems.- Communicate with therapists, clinical staff, and families regarding scheduling, appointments, and service updates.- Support new client onboarding by coordinating schedules following authorization approval.- Escalate scheduling conflicts, staffing gaps, and authorization issues as needed.- Generate scheduling reports and monitor scheduling trends to support operational efficiency.Requirements- Fluent in English and Chinese (written and verbal) is required.- Minimum 1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role.- Experience in ABA, behavioral health, healthcare, or home care is highly preferred.- Experience using EHR, scheduling, or case management systems.- Familiarity with insurance authorizations, Medicaid,



or service hour tracking is an advantage.- Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred.- Strong organizational, multitasking, and communication skills.- High attention to detail and proficiency with Microsoft Office and Google Workspace.- Internet Connection:- Primary internet connection with a minimum speed of 15 Mbps.- Backup internet connection with at least 10 Mbps.- Backup connection must be capable of supporting work during a power outage.- Primary Device:- Desktop or laptop equipped with at least:- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.- A minimum of 8 GB RAM.- Backup Device:- Must meet or exceed the performance of an Intel Core i3 processor.- Must be functional during power interruptions.- Peripherals and Workspace:- A functioning webcam.- A noise-canceling USB headset.- A quiet, dedicated home office space.- A smartphone for communication and verification purposes.Benefits- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

📌 ABA Care Coordinator (English/Chinese Speaker) (México)
🏢 CrewBloom
📍 México