We are looking for a commercially oriented, analytically minded, and execution-driven professional to manage and grow a portfolio of key customer accounts. This role requires a proactive individual with a strong sense of ownership who will be responsible for driving business growth, strengthening customer relationships, and ensuring flawless execution of New Era's commercial strategy.
Key Responsibilities
Commercial Development
- Develop and execute customer-specific business plans focused on sales growth, profitability, and brand positioning. - Analyze key performance indicators (sell-in, sell-out, sell-through, inventory turnover, forecast accuracy, and sales performance) to identify opportunities and implement action plans. - Drive revenue growth while ensuring healthy inventory levels and product availability. - Prepare sales forecasts and business reviews to support commercial decision-making. - Maintain a structured, organized, and results-driven approach to account management.
Account Management
- Manage the day-to-day commercial relationship with assigned customers. - Coordinate purchase orders, product assortment, replenishment, and execution with internal teams. - Negotiate commercial agreements, promotional activities, product launches, merchandising initiatives, and in-store activations. - Conduct regular customer and store visits to evaluate product availability, visual execution, and identify business opportunities. - Take full ownership of sales performance, forecasting, and KPI tracking for assigned accounts.
Client Relationship Management




- Build and maintain strong relationships with key stakeholders across customer organizations, including Buying, Merchandising, Marketing, and Operations. - Present business reviews, sales performance reports, and strategic recommendations to customers. - Ensure a high level of customer satisfaction by providing timely follow-up and proactive support.
Cross-Functional Collaboration
- Partner closely with Product, Marketing, Planning, Supply Chain, Customer Service, Finance, and Operations to ensure seamless execution of commercial initiatives. - Align internal teams around customer priorities and business objectives. - Effectively manage multiple priorities while maintaining a strong sense of urgency and accountability.
Education
- Bachelor's degree in Business Administration, Marketing, International Business, Economics, or a related field.
Professional Experience
- 3 years of experience in Sales, Key Account Management, Business Development, or Commercial roles. - Experience managing retail, wholesale, department store, sporting goods, specialty, marketplace, or distributor accounts is highly preferred. - Proven experience developing commercial strategies, managing customer relationships, and delivering sales growth. - Experience within the apparel, fashion, sportswear, footwear, lifestyle, or consumer goods industry is a plus.
Technical Skills
- Advanced Microsoft Excel (Pivot Tables, Lookups, Dashboards, Data Analysis). - Microsoft Office Suite. - SAP experience preferred. - Experience using Power BI, Analysis for Excel, or similar reporting tools. - Strong analytical and forecasting capabilities.
Languages & Availability

📌 Sales account executive (Ciudad de México)
🏢 New Era Cap
📍 Ciudad de México