Hiring: Content Moderator / Trust & Safety Quality Analyst
We are looking for an experienced
Content Moderation / Trust & Safety professional
to join our team and help maintain high standards of content quality, platform safety, and policy compliance. Role: Content Moderator / Quality Analyst – Trust & Safety Key Responsibilities Review and evaluate
user-generated content (UGC)
against established platform policies and guidelines. Identify and classify
policy violations, safety risks, and edge cases
accurately. Conduct
quality audits and content evaluations
to ensure moderation decisions meet required quality standards. Apply policies consistently and escalate complex or high-risk cases when required. Analyze user reports, feedback, and moderation trends to identify recurring issues. Participate in
calibration sessions
and support consistency across moderation teams. Identify trends and provide insights to improve content quality and moderation processes. Collaborate with cross-functional teams to improve
policy enforcement, workflows, and evaluation processes
. Maintain productivity and accuracy while working in a
high-volume content review environment
. Support continuous improvement of content classification and quality processes.



Required Skills & Experience 3+ years of experience
in Content Moderation, Trust & Safety, Content Review, Quality Assurance, or a related field. Strong understanding of
content policies and policy enforcement
. Experience reviewing
user-generated content
at scale. Strong ability to identify
risk, policy violations, and complex/edge cases
. Experience with
quality audits, calibration, or moderation quality assurance
. Strong analytical and problem-solving skills. Excellent attention to detail and ability to make consistent decisions. Ability to work effectively in a
fast-paced, high-volume environment
. Strong written and verbal
English communication skills
. Preferred Experience Experience with major social media, technology, or digital platforms. Experience in
Trust & Safety operations
. Experience with
content classification, data labeling, or search quality evaluation
. Experience analyzing moderation trends and user feedback. Familiarity with tools such as
Zendesk, Jira, Slack
, or similar platforms. Experience working with international or remote teams. Strong cultural and internet awareness.

📌 Senior content moderator (Ciudad de México)
🏢 Pyramid Consulting
📍 Ciudad de México