Job DescriptionBuckland is looking for an Operations Team Leader - ExportWhat you'll be doingThis position is responsible for support customer service and delivery activities by coordinating and directing teams tasked with shipping, receiving, and storage of goods.
They focus on order fulfilment and supply chain coordination, as well as personnel management.What we can offer youCompetitive salary, benefits package, and matching retirement planA friendly, collaborative work environmentOpportunities for professional development & ongoing learningA chance to be part of a growing organizationYou will be responsible forProvide the highest level of customer service to clients, vendors, and service providers by updating client's product database and handling requests efficiently.Coordinate and complete all mid to high volume shipments for customs clearance on different customs ports of entry/outcome and ensure process flow based on best practices per shipment type Land.Prepare Customs entries and documentation.
, Conduct tariff research and classification of goods to comply with Canadian, Mexican and US customs regulations (as applicable).
Review, verify and document entry errors by updating applicable system.Act as liaison between CBP,



CSCB or Mexican Customs and operations to ensure compliance with each country applicable regulations.Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.Foster a fast paced culture leading by example in terms of accountability and continuous improvement within the team.Prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.Leadership ResponsibilitiesAbility to manage a group of 5 to 10 employeesAssist with performance evaluations for direct reportsAssign tasks to team membersAssists with training and guidance of direct reportsMonitor work volumes of direct reportsSupervise team members, conduct team meetings, monitor attendance, and work schedulesWhat we need from youHigh School Diploma or equivalent.Minimum 3 years in custom brokerage experience.Intermediate MS Office knowledge.High level of organization, time management and attention to detail.Leadership, communication, and decision-making skills.Completion of complex entries.Bilingual (fluent in both Spanish/English) is necessaryKnowledge on Mexican Legislation in Foreign Trade Business.Must be legally eligible to work for the Company at all times.Valid Passport and ability and desire to occasionally travel if required to other offices locations in Canada/USA/MX.
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📌 Operations Team Leader - (Export Ops) (Monterrey)
🏢 Buckland Customs Brokers
📍 Monterrey