We are seeking a motivated and results-driven Inside Sales Consultant to join our growing motorcoach company.
This role is responsible for following up on inbound leads and existing quotes, gathering feedback on open quotes, and converting inquiries into confirmed reservations.The idóneo candidate is an excellent communicator, highly organized, and comfortable working in a fast-paced, customer-focused environment.
This position plays a critical role in driving revenue and delivering an exceptional customer experience from first contact to booking.Working Hours: 10:00 AM – 6:00 PM ESTResponsibilitiesLead / Quote Follow-Up & ConversionFollow up on existing quotes at pre-determined timesEngage prospects to understand trip details, needs, and decision timelinesConvert qualified leads into booked reservationsCustomer Relationship ManagementBuild rapport with schools, corporate clients, tour groups, and private customersMaintain consistent communication throughout the sales cycleProvide professional, friendly, and knowledgeable serviceObjection Handling & ClosingAddress customer questions regarding pricing, availability,



and safetyReinforce company value propositions (safety record, reliability, service quality)Proactively close sales and secure depositsLead Management & CRM TrackingMaintain accurate records of all interactions in CRM systemTrack lead status, follow-ups, and conversion outcomesEnsure no opportunities fall through the cracksFeedback Collection & Continuous ImprovementGather feedback from lost or inactive leadsIdentify trends in objections or lost businessProvide insights to management to improve pricing, service, and sales strategyMetrics and Performance TrackingConversion ratesContact rateQuote to ReservationQuote to Re-QuoteFollow-up completion rateCustomer satisfaction scoresQualifications2+ years of inside sales, customer service, or call center experienceStrong phone presence and written communication skillsExcellent organizational and time management abilitiesComfortable using CRM systems and sales toolsAbility to handle multiple inquiries and prioritize effectivelySelf-motivated with a results-oriented mindsetOutbound calls made on time#J-*****-Ljbffr

📌 Inside Sales Consultant (Mexicali)
🏢 1840%26Company
📍 Mexicali