Sales Manager — Bilingual Call Center TeamGenesis Management | Polanco, MX | On-site | Full-time | Monday–Friday, 8:00 AM–5:00 PM (shifts one hour during U.We're looking for a Sales Manager who gets energized by developing people, not just hitting numbers — because here, the numbers follow the coaching.You'll lead a team of twenty bilingual sales representatives selling our financial services to English-speaking customers.
AMBITION · ADAPTABILITY · RESILIENCE · ENTHUSIASM · COMMITMENT · TEAMWORKIf you've ever wanted the runway to build a sales floor the right way — with real support behind you — this is that role.Please submit your resume in English.
You'll be coaching English-language sales calls and reviewing English-language customer interactions daily, so fluent written and verbal English is essential.
Applications without an English resume can't move forward.Performance bonus — tied to your team's sales results and retention metrics, not your personal closes.
10% of salary, beginning at permanent contractComprehensive leadership training, paid, plus ongoing developmentPaid professional certifications to grow your credentials on our budgetExecutive development opportunities and a clear path to senior leadership as we growMonday through Friday, 8:00 AM to 5:00 PM.
S. and Mexico no longer observes daylight saving time,



this schedule shifts by one hour — to 7:00 AM–4:00 PM — during the U.Monitoring live and recorded calls and delivering specific, actionable feedbackIdentifying individual skill gaps — objection handling, call control, active listening — and building targeted coaching plansLeading huddles and one-on-one coaching sessions to reinforce sales technique and objection handlingOwn your team's performanceSetting, tracking, and delivering daily and monthly sales targets across the teamTracking team KPIs (conversion rate, average handle time, quality scores) and turning them into daily coaching plansForecasting performance and reporting results to senior leadershipMonitoring call quality and compliance through live listening and call recordingsVerifying accuracy and integrity of customer data entered by your teamFluent English, written and verbal~ 3+ years in sales and/or collections, including at least 1 year formally leading a team~ Demonstrated success coaching individuals to improved sales performance~ Comfort working with performance data — reporting, dashboards, and KPI analysis~ Strong MS Office skills, especially Excel~ Bachelor's degree in business, marketing, or a related fieldExperience in financial services or a regulated sales environmentFamiliarity with CRM and call center platforms (dialers, call recording, QA tools)Experience building or scaling a sales team from a small baseTo apply, submit your resume in English through this posting.

📌 Software Sales Executive (Nezahualcóyotl)
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📍 Nezahualcóyotl