At Amazon, we are constantly pushing the boundaries of what's possible.
We believe that every day is an opportunity to take a first step, face new challenges, and make our customers' lives easier.
And today, that opportunity is yours!
As a Learning Manager at Amazon, you will play a vital role in developing and managing a team of trainers who are responsible for delivering high-quality learning experiences to our associates and managers.
Working closely with Process Engineers, you will collaborate with operations teams to ensure our training programs meet our customers' needs and align with our company's mission to be the most customer-centric company in the world.You will have the opportunity to work in a dynamic, fast-paced, and challenging environment, with many opportunities to drive impact.
Whether you're developing training plans, auditing training quality, or planning and executing the recruitment of new instructors, you will be at the forefront of shaping the future of our company.To get a sense of what it's like to work at an Amazon Fulfillment Center, watch this video: ?
v=cozvNg-a5EIKey job responsibilitiesDevelop training plans that minimize disruption to operations while ensuring high-quality training deliveryAudit training/coaching quality and implement corrective actions when necessaryPlan and execute the recruitment and development of top-tier instructorsEnsure positive and effective collaboration between the learning team and other stakeholdersManage a team of Trainers and support their professional developmentAnalyze and interpret metrics to identify areas of improvementProvide training to the learning team on changes to learning materials/processesDevelop training capacity planning and forecasting for new hiresSupport the leadership team with reporting on associate distribution according to training plans and cross‐training initiatives across processesBasic QualificationsExperience collaborating with general and local stakeholdersSpeak, write, and read fluently in English1+ years of program management, logistics, operations, supply chain, transportation, or related field experienceBachelor's degree or equivalentPreferred QualificationsExperience in a training role, including technical training, or a mix of training, performance management and coaching/mentoringExperience working with KPIs and SLAsExperience developing policies and supporting documentationExperience with Agile methods and processesOur inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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📌 Learning Manager, Mxcf Learning (Fulfillment & Operations) (Villa Aldama)
🏢 Amazon
📍 Villa Aldama