Qualifications
Bachelor's degree in Computer Science, Information Management, or related field OR 2+ years of relevant IT experience
Dell/Lenovo certification or comparable experience
A+ certification or comparable experience
2+ years of experience supporting PC hardware and software
Strong knowledge of Windows OS, Microsoft Office, and Active Directory
Experience with remote support and network topology
IT Support Manufacturing Industry Exp needed
Bilingual Local/English both
Daily Responsibilities
Support Technologist
1.
PC Support and Lifecycle
PC builds, hardware break/fix, IMAC, post-imaging setup, data transfer
2.
Software Support
OS troubleshooting, software installations, driver updates, virus remediation
3.
Network Physical Support




"Hands and eyes" support for physical tasks, cabling, and network assistance
4.
Audio Visual
Assist with connectivity problems, provide "hands and eyes" assistance
5.
Printers and Fax Machines
Troubleshooting, basic issue resolution, and maintenance
6.
Server Support
Installations, configurations, maintenance, upgrades, and backup/recovery
7.
Network and Network Management Support
Systems administration, installations, configuration, and maintenance
8.
Project Management
Facilitate change management

📌 It Support (Ciudad Apodaca)
🏢 Kutir Technologies
📍 Ciudad Apodaca