14 ago
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Applied Labs
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Xico
Crunchyroll is seeking an CX Operations Analyst to build and enhance analytics that drive contact center performance and customer experience.
You will design Tableau dashboards and Salesforce reports, partnering with CX, Operations, Product, and BI teams to deliver trusted metrics.
The role evolves into advanced analytics, focusing on customer behavior, retention, and journey optimization, with cross-functional collaboration and data-driven decision-making at its core.
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📌 Cx Analytics & Insights Specialist (Xico)
🏢 Applied Labs
📍 Xico