## Business Technology Delivery Manager – LATAMApplylocations: Mexico, Nuevo León, San Pedro Garza Garciatime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: June 8, 2026 (12 days left to apply)job requisition id: WD46334**ACCOUNTABILITY LEVEL:**The **Business Technology Delivery Manager – Commercial & Marketing, LATAM** is accountable for **assessing, guiding, and advancing the digital maturity of Commercial and Marketing organizations across LATAM**.This role partners with Commercial and Marketing leaders to **understand business goals, capabilities, and current ways of working**, perform **structured digital maturity assessments**, and **translate those insights into prioritized digital initiatives and products** that improve how value is delivered to the business.Rather than focusing only on technology delivery, the role is accountable for **evolving the Commercial and Marketing operating model enabled by technology**—including processes, data usage, digital channels, customer experience, and decision-making—ensuring that investments lead to measurable business outcomes such as revenue growth, customer satisfaction, margin improvement, and speed-to-market.The role acts as a **strategic delivery leader and value advisor**, orchestrating discussions, shaping roadmaps, and driving execution through digital products and programs while operating within global IT standards, platforms, and governance.**SCOPE****Commercial & Marketing Digital Maturity & Value Enablement**Covers regional Commercial and Marketing capabilities including:* Sales & Distribution effectiveness* Marketing & campaign execution* Customer Experience (CX)* B2B / B2C digital channels* Pricing, promotions, and trade effectiveness* Commercial insights, analytics, and decision support**CORE RESPONSIBILITIES****1.



Digital Maturity Assessment & Value Discovery*** Lead **structured digital maturity assessments** with Commercial and Marketing teams to understand: + Process maturity + Technology enablement + Data, analytics & AI usage + Customer experience capabilities + Organizational readiness and ways of working* Identify **gaps, constraints, and value opportunities** across the end-to-end commercial lifecycle.* Facilitate **value-focused discussions** with business leaders to shift conversations from “systems” to **business outcomes and impact**.**2. Digital Roadmap & Initiative Shaping*** Translate maturity assessment outcomes into **clear digital roadmaps** aligned to: + Business strategy + Revenue and growth priorities + Customer and channel needs* Shape and frame initiatives such as **digital products or value streams**, not isolated projects.* Support creation of **business cases, value hypotheses, and investment rationale**.* Help business leaders prioritize initiatives based on **value, effort, and readiness**.**3. Delivery Orchestration & Execution*** Orchestrate the **delivery of Commercial & Marketing digital initiatives** across LATAM in partnership with: + Integral product teams + Platform owners (SAP, CRM, Digital, Data) + External vendors* Ensure alignment between: + Business expectations + Delivery capacity + Architectural and security standards* Own **regional delivery outcomes**, including readiness, adoption, and stabilization.**4. Digital Product & Capability Enablement*** Drive adoption and evolution of **digital products** improve how Commercial and Marketing operate.* Ensure solutions are:



+ Business-relevant + Scalable and sustainable + Properly adopted by users* Ensure strong **change management, training, and value realization tracking**.**5. Value Realization & Continuous Maturity Improvement*** Partner with business to define **success metrics and KPIs** tied to value delivery.* Track realized value vs. expected value and drive corrective actions.* Continuously reassess maturity and refresh roadmaps as business needs evolve.* Act as a catalyst for **continuous digital improvement**, not one-time transformation.**6. Leadership, Collaboration & Influence*** Act as a **trusted advisor** to senior Commercial and Marketing leaders.* Influence without direct authority in a matrixed, global environment.* Collaborate closely with other IT delivery managers, product teams, and platform leaders.* Lead and develop a **delivery-focused regional team** and delivery partners.**LEADERSHIP PROFILE*** Strong **business-facing and value-oriented leader*** Comfortable facilitating executive conversations on maturity, trade-offs, and value* Pragmatic, outcome-focused, and execution-driven* Able to connect strategy, operating model, and technology* Champions a **product and value mindset over project execution****EXPERIENCE & QUALIFICATIONS*** BS in Information Technology, Business, or related field* 10+ years enabling Commercial and/or Marketing functions through technology* 5+ years leading delivery, transformation, or digital programs* Proven experience with: + Digital maturity assessments + Business capability modeling + Commercial digital platforms (CRM, digital channels, analytics, SAP SD)* Experience operating in **product-based delivery models*** Strong executive communication skills* LATAM regional experience preferred* English required; Spanish/Portuguese preferred#LI-DR2
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📌 Business Technology Delivery Manager – LATAM (San Pedro Garza García)
🏢 Clarios
📍 San Pedro Garza García