Overview

We are looking for Service Now Developers and Tech Leads to join our team and work on complex, enterprise-level implementations. If you enjoy building scalable solutions, solving platform challenges, and collaborating with distributed Agile teams, this role is for you.

Responsibilities

You will be responsible for designing, developing, and troubleshooting solutions on the Service Now platform, supporting backend integrations, content delivery, and automation initiatives across different workflows.

Required Experience

- 6–10 years of total experience in software or platform development
- Mid-level: 5–7 years | Tech Lead: 8+ years

- 5+ years of hands-on experience with Service Now
- Strong experience working in Agile / Scrum environments with distributed teams

Required Technical Skills

- Strong knowledge of Java Script
- Service Now development skills including:
- Glide Scripting
- Script Includes
- Scheduled Jobs





- Experience designing backend APIs, data structures, and integrations
- Ability to troubleshoot complex issues and identify root causes across system components
- Solid understanding of Service Now fundamentals and platform architecture

Specialized Tracks (depending on role)

- AI / AI Experiences
- Must Have: Strong Service Now development skills and fundamentals

- ITX / Technology Workflows

- Must Have: Strong Service Now development skills and fundamentals
- Nice to Have: Hands-on experience with ITAM, SPM, or ITSM (Change Management)

- Nice to Have Platform Skills

- Service Portal
- UI Builder
- REST / SOAP integrations
- Advanced scripting
- Platform-specific troubleshooting skills

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