DescriptionRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable general money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.About This RoleAs a Transaction Review Agent is a position focused on analyzing domestic and international transactions in real-time, identifying patterns, violations of the Bank Secrecy Act (BSA), money laundering, terrorist financing, and consumer fraud, ensuring compliance with the U.S. Patriot Act, the Office of Foreign Assets Control (OFAC), and all applicable Anti-Money Laundering (AML) regulations at the state, federal, and international levels.Roles & ResponsibilitiesAssist with inbound and outbound callsValidate purpose and legitimacy of any transactions that appear unusual or high risk based on the customer's and receiver’s activityProcess transactions that have met Ria policies,



state and federal regulationsEscalating general reports of trends of possible consumer fraud and suspicious activityLooking for constant development as well as continuous self-improvementAdvance Ability to detect and report suspicious transactionsApproach with open communication, excellence in service, integrity, and accountabilityPerform back office and other duties as assigned or requestedAssessing risk when approving transactions with red flagsPosition RequirementsAdvanced English levelHigh school graduated, college degree is a plusKnowledge and experience in Microsoft Office preferred1-2 years of experience in customer service or call center environment is preferredPerks & BenefitsCompetitive salary1 month of Aguinaldo (Christmas bonus)15 days’ vacationLife insuranceFood vouchersWork-life BalanceGrowth OpportunitiesActual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role.Ria Money Transfer is an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.Check out our website to learn more about the company at:http://www.Riamoneytransfer.Com/The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.#J-18808-Ljbffr

📌 Transaction Review Associate (Trilingual) (Santiago de Querétaro)
🏢 Ria Money Transfer
📍 Santiago de Querétaro