AgileEngine is an Inc.

5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Senior Site Reliability Engineer to provide core system administration and operational stability for enterprise on-premise and SaaS-hosted systems, with a strong focus on Kubernetes cluster management, monitoring, and observability using Snowflake and OpenTelemetry.

You will participate in on-call rotations, incident response, and root-cause analysis, automate infrastructure tasks using Python, Bash, or Go, and ensure system health across ESM and ECP platform environments.

Experience with service mesh architectures is highly valued for ECP-focused roles.

WHAT YOU WILL DO - Provide core system administration for the enterprise infrastructure.

- Focus on the maintenance, scaling, and operational stability of various on-premise and SaaS-hosted systems.

- Manage and scale containerized environments using Kubernetes.

- For ECP-focused roles: Lean heavily into executing monitoring and observability tasks to ensure system health.

- Participate in on-call rotations, incident response, and root-cause analysis (RCA).

- Automate repetitive infrastructure tasks using scripting and infrastructure-as-code (IaC).

MUST HAVES - 4+ years of infrastructure management experience.

- Experience working with Kubernetes.





- Experience with monitoring, observability, and related SRE tasks.

- Familiarity with Snowflake and OpenTelemetry ecosystems.

- Strong background in Linux/Unix administration.

- Proficiency in scripting languages (e.g., Bash, Python, or Go).

- Upper-intermediate English level.

NICE TO HAVES - For ECP SREs: Experience with Service Mesh architectures is highly adecuado.

- Experience with Infrastructure as Code tools such as Terraform or Ansible.

- Familiarity with cloud platforms (AWS, GCP, or Azure).

PERKS AND BENEFITS - Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget - Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews - Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm - Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands - Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized - Well-being & support: access local well-being programs and people-focused support tailored to your location

DevOps
4+ years of infrastructure management experience Experience working with Kubernetes.

Experience with monitoring, observability, and related SRE tasks.

Familiarity with Snowflake and OpenTelemetry ecosystems.

Strong background in Linux/Unix administration.

Proficiency in scripting languages (e.g., Bash, Python, or Go).

Required Skill Profession

Other General

📌 Senior Site Reliability Engineer (Santiago de Querétaro)
🏢 Agileengine
📍 Santiago de Querétaro