Position Summary
We are seeking a highly experienced Senior Key Account Manager to lead and grow our business with major retail accounts across Mexico.
The ideal candidate must have extensive experience managing large-format retailers, driving commercial negotiations, executing promotional strategies, managing inventory health, and owning the complete sales cycle from sell-in to sell-through.
This role requires a deep understanding of physical retail operations and consumer technology products. We are specifically looking for professionals with experience selling hardware and consumer electronics through retail channels.
This is not a software, Saa S, cloud, digital services, or consulting role.
Key Responsibilities
- Own the commercial relationship with key retail accounts in Mexico. - Drive revenue growth while ensuring healthy inventory levels across customers. - Manage the complete business cycle, including: - Sell-In (SI) - Sell-Out (SO) - Sell-Through (ST) - Develop and execute annual and quarterly business plans. - Lead commercial negotiations with buyers and category managers. - Manage all commercial conditions, including: - Pricing - Margins - Rebates - MDF - Promotional investments - Commercial agreements - Payment terms - Special buying programs - Build and execute promotional calendars to drive sell-through. - Coordinate promotional activities with retailers, distributors, marketing, and operations teams. - Analyze sales performance, inventory, and profitability to identify opportunities and risks. - Manage forecasting and demand planning processes. - Monitor inventory aging, weeks of supply (WOS), and replenishment strategies. - Ensure strong in-store execution through collaboration with merchandising and retail operations teams. - Lead customer business reviews and strategic planning sessions. - Develop action plans to improve sales, inventory turnover, and profitability.




Mandatory Experience
Experience
- Minimum 8 years of experience as a: - Key Account Manager (KAM) - Senior Key Account Manager - National Account Manager - Commercial Manager - Category Account Manager - Or similar commercial role - Minimum 5 years managing large retail accounts in Mexico.
Retail Experience (Required)
Candidates must have proven experience managing one or more of the following accounts:
- Walmart - Sam's Club - Liverpool - Palacio de Hierro - Chedraui - Costco - City Club - Coppel - Sears - Sanborns - Office Depot - Office Max - Elektra - Home Depot - Other major retail chains
Industry Experience (Required)
Candidates must come from:
- Consumer Electronics - Mobile Accessories - Audio Products - Smart Home Products - Computing Accessories - Consumer Technology Hardware - Home Electronics - Gaming Accessories - IT Hardware
Non-Qualified Backgrounds
Candidates whose experience is primarily focused on the following industries will not be considered:
- Saa S - Cloud Services - Software Licensing - Digital Advertising - Consulting Services - Professional Services - Managed Services - Pure Telecommunications Services
We are specifically seeking candidates with hands-on experience managing physical products sold through retail channels.
Technical & Commercial Skills
Required experience managing:
- Commercial conditions and negotiations - Promotional planning and execution - Customer P&L; management - Sell-In, Sell-Out, and Sell-Through analysis - Inventory management - Forecasting and demand planning - Business reviews - Category management - Retail execution - Distributor management - Promotional budgets - Inventory aging recovery plans
Success Profile
The idóneo candidate has extensive experience sitting across from retail buyers, negotiating commercial conditions, managing promotions, driving sell-through, and resolving inventory challenges.

📌 Key account manager (Ciudad de México)
🏢 Anker Innovations
📍 Ciudad de México