14 ago
|
Otsi-Global
|
Campeche
14 ago
Otsi-Global
Campeche
Otsi-integral is seeking a bilingual IT Support/Service Desk professional in Mexico to identify hardware and software needs, customize existing programs, and provide tier 1 troubleshooting. You will assist users across phone, email, and in-person channels while ensuring SLA adherence and proper ticket traceability. The role requires strong problem-solving skills, AD experience, and familiarity with TCP/IP networks and enterprise software such as SAP ERP Business One.
📌 Global it helpdesk agent - bilingual (en/es) tier 1 (Campeche)
🏢 Otsi-Global
📍 Campeche