Job details**Employment Type**:Full-Time**Location**:San Pedro Garza Garcia, Reciente Leon, Mexico**Job Category**:Information Systems**Job Number**:WD**********Job Description**:Provides a variety of information technology support services including but not limited to connectivity, hardware/software support, and overall Field IT incident & service request resolution.The role also provides support & delivery of Enterprise and Business Unit projects and initiatives.Core Responsibilities & ExpectationsBachelors Degree in IT or related.
+1 years of experience as IT field, IT support or related.English is a Must.Power BI and Power Apps (Desirable)Hardware installation and support; PCs, tablets, mobility devices, printers,



specialized devicesSoftware supportEnd-point vulnerability remediationEnterprise and BU project demand (planned & unplanned)Tech Hut servicesPC Lifecycle Management incl, Asset mgmt.tasksLocal infrastructure service support (Server, network and VOIP)On-site Smart Hands (support and liaison with 3rd party & internal JCI Support teams)Local Mobile AdministrationIT procurementAccess management (network share)Local IT security compliance (comms room set-up, maintenance & access)Assist compliance teams with audit tasksSatellite office support (including travel)Vendor managementDelivers Field IT Services in accordance with SLT's using JCI Service Management toolsetProactive customer communication and focus

📌 Field It Support Specialist (San Pedro Garza García)
🏢 Johnson Controls
📍 San Pedro Garza García