Guadalajara,Jalisco (On‐Site) Full‐Time**$16,000 - $18,000 MXN /**month**What You'll Do**- Handle inbound calls in **fluent English and Spanish** with professionalism and empathy.
- Share timely case or account updates and log every interaction accurately.
- Use CRM and internal tools to maintain organized data and protect client privacy.
- Follow structured workflows and escalate complex issues when necessary.
**What Makes You a Fit**You should have high-level fluency in English and Spanish (spoken and written), at least 1 year of experience in bilingual customer service or phone support, and be a clear, confident communicator.Being calm, organized, and detail-oriented is essential.Experience with CRM systems, back-office or administrative roles, having lived/worked in a U.S. environment are a plus.




**What We Offer**- **Competitive pay**: $16,000 - $18,000 MXN per month- **Full legal benefits** (IMSS, vacation, Aguinaldo, etc.)- **Paid, hands-on training** — no legal expertise required- Respectful culture focused on teamwork and long-term growth**Documents to Have Ready**- RFC (Constancia Fiscal ****)- Proof of address- Valid photo ID- CURP- NSS (IMSS)Ready to apply?
Pay: $14,****** - $16,****** per monthApplication Question(s):- Are you available to start working full-time?
- Do you have experience in customer service by phone (call center)?
**Language**:- english (required)Work Location: In person

📌 Legal Assistant For U.S. Law Firm - Career Growth Opportunity (Guadalajara)
🏢 Hrpv Mexico
📍 Guadalajara