**Ubicación / Location**:Guadalajara, Jalisco | Presencial / On-Site | Tiempo completo / Full-Time**Sueldo / Salary**:$13,000-$16,000 MXN netos al mes / per month (after taxes)**Key Responsibilities / Responsabilidades Clave**- Manage client calls and inquiries / Atender llamadas y consultas de clientes- Assist in drafting legal documents / Apoyar en la redacción de documentos legales- Maintain accurate communication with clients / Mantener comunicación clara y precisa con los clientes- Schedule appointments for U.S.attorneys / Programar citas para abogados en EE.UU.
- Support a positive team environment / Contribuir a un ambiente laboral positivo**Qualifications / Requisitos**- Fully bilingual in English and Spanish (C1 level) / Bilingüe en inglés y español (nível C1)- Live in Guadalajara or nearby / Residir en Guadalajara o zonas cercanas- High school diploma or partial university education / Preparatoria terminada o universidad trunca- 6+ months of customer service or phone support experience / Mínimo 6 meses en atención al cliente o soporte telefónico- Proficient in Microsoft Office / Manejo básico de Microsoft Office**Compensation and Benefits / Sueldo y Beneficios**- Salary:



$13,000-$16,000 MXN/month (after taxes) / Sueldo neto: $13,000-$16,000 MXN al mes- IMSS, paid vacation, and Christmas bonus / IMSS, vacaciones pagadas y aguinaldo- Fixed Monday to Friday schedule / Horario fijo de lunes a viernes- Paid training and professional growth / Capacitación pagada desde el primer día y oportunidades de crecimiento- Productivity and quarterly bonuses / Bonos de productividad y trimestrales- Referral program and pay raises / Programa de referidos y aumentos salariales**Full-Time Position Only / Sólo vacante de jornada completa****Documents Required / Documentación Requerida**:- RFC (Constancia Fiscal ****)- CURP- Proof of address / Comprobante de domicilio- Valid official ID / Identificación oficial- NSS (IMSS number)**HRPV keeps growing — Join Us!
**Pay: $14,****** - $16,****** per monthApplication Question(s):- Are you available to start working full-time?
- Do you have experience in customer service by phone (call center)?
**Language**:- english (required)Work Location: In person

📌 Legal Costumer Service Representative - Bilingual (Guadalajara)
🏢 Hrpv Mexico
📍 Guadalajara