Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls.Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.
**Responsibilities**:- Provides leadership and direction through Senior Managers, directing and overseeing teams while setting strategic objectives and ensuring optimal performance.
- Adapts and executes functional or departmental business plans and contributes to the development of departmental strategies through Senior Managers to encourage the development and implementation of robust control programs and strategies- Make critical decisions that are guided by functional or major operational segment strategies and priorities- Review and Challenge existing controls, identifying areas for improvement, and implementing necessary changes.
- Design and manage controls enhancements focused on increasing efficiency and reducing risk.
- Manage and set direction of Enterprise Risk Management- Framework and adherence with Risk Management and Compliance Policies.
- Review and provide governance of MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
- Provide oversight in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
- Provide oversight to assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.




- Facilitate the coordination and comprehensive management of issues with key stakeholders- Manage and set direction for issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures- Set direction for standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators.
- Oversee the operations of Banamex's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
**Qualifications**:- 15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry, 8+ years managerial experience preferred- Ability to identify, measure, and manage key risks and controls- Experience managing teams with broad accountability in a complex environment and ability to lead through change- Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
- Proficient in developing new ideas to mitigate risk and improve current processes.
- Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.




- Full management responsibility of a team or multiple teams- The role requires strategic thought leadership in driving efficiency and effectiveness of the control environment, ensuring effective Controls programs, and accurate reporting and escalation to the business stakeholders.
- Comprehensive knowledge of Banamex's businesses and functions and their risk profiles- Developing new ideas and improving current processes to proactively mitigate risks- Requires an ability to provide challenge and make recommendation for risk and controls remediation- Expert knowledge in the development and execution of Monitoring and Testing for controls.
- Proven experience in risk management, monitoring and testing, and quality control.
- Proven experience in implementing sustainable solutions and improving processes- Expert understanding of compliance laws, rules, regulations, and best practices- Deep understanding of Citi's Policies, Standards, and Procedures- Demonstrate exceptional leadership, decision-making, and problem-solving skills- Excellent analytical skills to evaluate complex risk and control activities and processes- Ability to deliver compelling presentations and influence executive audiences- Strong sense of accountability and ownership, with strong results orientation- Excellent communication skills; ability to engage and inspire across stakeholder groups- Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word- Strong stakeholder and team management experience**Education**:Bachelor's/University degree, Master's degree preferredThe position reports to the Chief Operating Officer (COO) and has a matrix report to the Consumer Head.The role has a dual responsibility as the In- Business Control Officer of the firm and the In-Business Control Officers for the consumer

📌 Grupo Financiero Banamex In Business Control Officer Head (Xico)
🏢 Citi
📍 Xico