OverviewCOMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.POSITION: Customer Operations Associate (Back Office)INDUSTRY: Logistic CompanyWORK LOCATION: Binan LagunaWORK SCHEDULE: Monday to FridaySALARY: Php18,000-Php25,000WORK SET UP: Work on siteBenefitsHMOGovernment benefits13th Month PaySick LeaveRequirementsBachelor's degree holderWith at least 1 experience in back-office customer service operationsAmendable to work on siteAmendable to attend face to face interviewCan start as soon as possibleResponsibilitiesHandles customer inquiries and requests through email and phone in a timely and professional mannerProvides accurate information regarding products, services, billing, orders, or account concernsHandles client inquiries via email and phone regarding shipment status, documentation, and delivery schedulesCoordinates with operations, warehouse, trucking, and overseas agents to ensure timely and accurate shipment updatesUpdates shipment records in the logistics system and ensures data accuracyRecruitment ProcessFace to Face InterviewInitial InterviewFinal InterviewJob Offer#J-*****-Ljbffr

📌 Customer Operations Associate (Back Office) (Veracruz)
🏢 J-K Network Services
📍 Veracruz