14 ago
|
Ntt Data North America
|
Estado de México
14 ago
Ntt Data North America
Estado de México
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
We are currently seeking a SAP S/4HANA FICO to join our team in Mexico, México (MX-MEX), Mexico (MX).
Job Description - SAP S/4HANA Sr.
Application Consultant, FICO
Preferred Requirements/Qualifications
Position Description: The Senior SAP Application Consultant is responsible for providing incident, change request, and service request support to Application Management Services (AMS) customers via tickets and project work.
In this capacity, the Senior SAP Application Consultant is responsible for delivering high customer satisfaction to all customers.
Act as senior consultant using advanced industry knowledge to provide SAP project, upgrade, and enhancement support to customers.
Duties include configure in multiple SAP modules and/or application areas; document functional specifications; process customer problems and changes in internal Service Desk; lead customer and other teams, and provide project, strategic account, and/or Helpdesk customer support.
Day to Day job Duties: (what this person will do on a daily/weekly basis)
Project, Strategic Account, and /or Helpdesk Customer Support
Enhancement and Project Support
Ensure consistent delivery of minor and major enhancements, project work including mini-projects, upgrades, roll-outs and other SAP FICO enhancement projects
Establish credibility with supported clients as their trusted advisor
Effectively use and improve methodology approaches and supporting tools
Strategic Account Support
Provide long term dedicated SAP FICO support to one or more Strategic Accounts
Establish long term trusted relationships with our customers
Become an integrated member of the client's team
Thoroughly understand client's business, culture and priorities
Helpdesk Customer Support
Monitor and process AMS customer problems and changes
Process and resolve work classified as Level 2 and 3 issues
Proactive follow up of issues that are in customer action
Consistent delivery of SAP FICO support to all AMS customer messages
Customer Satisfaction
Cultivate professional relationships with clients
Establish credibility and relationships with client decision makers, know their business, their industry, their culture, and their top priorities
Foster an environment of extreme customer focus within the team
Be an advocate for customers within NTT Data Business Solutions Inc.
Timely response and acceptable resolution of customer escalations
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
5+ years of SAP FI and CO experience with understanding of the integration points with other SAP modules
Experience in multiple, full lifecycle SAP implementations
2 years leadership experience on SAP implementation projects or production support
Must meet or exceed intelligence general consulting competencies of Personal Skills, Methodical Skills, Business Skills and Leadership.
Travel
This position requires someone who can travel at least 50%.
Degree
Bachelor's degree in Accounting, Finance or related field
Nice to Have; (But not a must)
FI – Core (GL/New GL/AR/AP)
CO – Core (Cost Center, Internal Order)
Fixed Assets
Parallel Accounting/Document Splitting
Profit Center and Segment Accounting
Core ERP Planning and Budgeting
Product Cost Controlling
Profitability Analysis
Project Systems Cost Controlling
Investment Management
Reporting Tools (Writer, Painter, Query)
Integration points with other functional areas
Enhancement and user-exits in areas of functional expertise
S/4 HANA exposure and/or training
Upgrade, Roll-out, and Implementation projects
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Integral 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 50 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.;
Whenever possible, we hire locally to NTT DATA offices or client sites.
This ensures we can provide timely and effective support tailored to each client's needs.
While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.
For employees near an NTT DATA office or client site, in‐office attendance may be required for meetings or events, depending on business needs.
At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.
NTT DATA endeavors to make accessible to any and all users.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For our EEO Policy Statement, please click here.
If you'd like more information on your EOO rights under the law, please click here.
For Pay Transparency information, please click here.
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📌 Sap S/4Hana Fico (Estado de México)
🏢 Ntt Data North America
📍 Estado de México