Job TitleBusiness Analyst with ecommerce Domain Experience
LocationMexico City, Mexico (Bilingual Spanish/English required)
Work ModeWork from office
Departmente Commerce/IT/Business Strategy
Job SummaryWe are seeking a bilingual (Spanish/English) Business Analyst with e Commerce expertise and strong experience in Agile methodologies to join our team.
In this role, the candidate will bridge the gap between business stakeholders and technical teams, ensuring the successful delivery of e Commerce solutions that drive our business forward.
The candidate will be responsible for gathering requirements, analyzing business processes, and collaborating within Agile teams to deliver high‐quality e Commerce solutions.
Key ResponsibilitiesCollaborate with stakeholders (product managers, marketing teams, sales) to gather, document, and prioritize business requirements for e Commerce projects.
Conduct market research and competitor analysis to identify e Commerce trends and customer preferences in Spanish‐speaking markets.
Translate business needs into clear, actionable technical specifications, user stories, and acceptance criteria.
Work closely with Agile teams, including product owners, developers, and testers, to ensure smooth sprint planning and execution.
Analyze and optimize e Commerce workflows, including website functionality, customer experience,



payment systems, and supply chain processes.
Support the development and rollout of new e Commerce features, ensuring they align with business goals and customer expectations.
QualificationsEducation:Bachelor's degree in Business Administration, Information Systems, e Commerce, or a related field.
Experience:5+ years as a Business Analyst, preferably within the e Commerce industry.
Proven experience on e Commerce platforms (e.g., Oracle Commerce, Commercetools, Shopify, Magento, Woo Commerce).
Strong experience with Agile methodologies (Scrum, Kanban) and working in Agile environments.
Experience in customer journey mapping, user experience (UX) optimization, and digital marketing analytics.
Technical SkillsProficiency in business analysis tools and methodologies.
Familiarity with project management and Agile tools (Jira, Trello, Confluence).
Strong knowledge of e Commerce metrics and performance analysis.
Preferred QualificationsExperience working with international markets, particularly in Latin America.
Knowledge of SEO, SEM, and digital marketing best practices.
Certification in Business Analysis (e.g., CBAP) or e Commerce platforms.
Certification or training in Agile methodologies (Certified Scrum Master, Agile Certified Practitioner).

📌 It Business Analyst -Ecommerce Domain (Xico)
🏢 KogniVera - LATAM
📍 Xico