is looking for a Billing Advocate to join their Customer Support team in Mexico City.
This role involves being the main contact for billing inquiries, managing refunds, cancellations, and invoice discrepancies.
You will maintain records in the CRM, handle subscriptions, and provide customer education to ensure a smooth billing experience.
Candidates should have at least 2 years of experience in billing support and full English proficiency.
Familiarity with tools like Salesforce and Stripe is preferred.