OverviewRole:Business Analyst
Location:Remote - Mexico
Type:Fulltime Permanent and Remote Position with HCLTech
Key Skills:Excell
ResponsibilitiesReview project assigned for potential gaps and/or missing requirements necessary to fulfill the business request
Manages their Dashboard daily and update accordingly
Deactivating integrations in all systems when needed
Notify appropriate teams internally as needed based on specific project needs
Documents project extracts, company, and contact records.
Maintain and protect customer relationships with excellent customer service
Qualifications3+ years' experience as a Business Analyst.
Prior experience in gathering detailed business requirements, interpreting Customer business needs, and translating needs into operational business requirements.
Prior experience in a customer service or customer facing role.
Prior experience in e Commerce/e Business environment (Such as EDI, B2 B e Commerce, Supply Chain, other electronic integrations) Preferred
Experience in the Food Industry/Distribution is a Plus




Excellent organization, and team collaboration skills
Excellent Excel Advanced Preferred
Excellent written and verbal communication skills
Excellent facilitation, collaboration, negotiation, and presentation skills
Strong Knowledge and general understanding of IT/Technical Concepts
General knowledge of various file types such as EDI ANSI X12, XML, c XML, Flat Files etc.
General Knowledge of Data warehouse, IBM, Sterling Integrator, EDI Translation Tools, Core Ftp/File Zilla.
We offerBenefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
Convenient office locations
Great work environment
Versátil dress code
How to applyIf you ́re interested please send your English resume to jorgeadrian.herna@
Job detailsSeniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Information Services

📌 Business Analyst (Xico)
🏢 HCLTech
📍 Xico