About Moon Pay
Hi, we're Moon Pay.
We're here to onboard the world to Web3.Why?
Because we think Web3 is a unique and democratising technology.
It gives people back control of their money, digital identity, data, and property like nothing else before it.What We Do
We're the leading infrastructure company in Web3.
This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs.
And over20 millionpeople around the world now trust our products — just take a look on Trustpilot.We're also big on collaborations.
And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.But that's not all.
We have also built our own consumer app because we wanted to see if we could build a better Web3 account.
It's taken off in a big way, and we're working hard to continually improve it and to strive for perfection.So whatever your background, we're sure there's something for you here.Come help us build the future of Web3 and digital ownership.About The Opportunity ️
We are seeking a KYB Operations Analyst to build upon our focus on compliance, by upholding our processes around customer onboarding, remediation and due diligence.In this role, you'll conduct due diligence on new and existing Moon Pay customers, while also acting as a subject matter expert that owns processes and drives improvements in your space.
Your ultimate goal is to ensure customers are onboarded and engaging with Moon Pay products in a compliant manner.This role follows a Wednesday through Sunday work schedule.What you will doConduct thorough KYB reviews for Moon Pay partners, which includes information gathering, documentation verification, and risk assessment in alignment with Moon Pay policies
Analyze corporate structures to identify beneficial owners and ensure regulatory compliance




Conduct adverse media screenings to identify and assess potential risks
Perform business analysis reviews to evaluate partner's products and ensure compliance with internal guidelines
Meet performance KPIs including QA and productivity
Partner with Compliance, Legal and Enterprise Sales teams to manage and resolve escalations effectively
Develop and maintain effective operational processes, workflows, and documentation for KYB procedures
Identify and provide solutions for operational opportunities, with feedback and data to support your recommendations
Serve as a subject matter (domain) expert on KYB; act as an escalation point for other customer-facing teams
Assist with KYC onboardings and conduct Enhanced Due Diligence (EDD) as necessary
On occasion, complete assigned project work and train teammates and/or BPO partners
About You
The right candidate for this role is meticulous, thorough, and self-driven.
You are detail oriented and have a desire to continuously improve operational processes.
You are passionate about expanding access to the world of crypto and Web3 while also ensuring it is safe and compliant.
You learn quickly on the job and are open to growing your operational skill set.
You are proactive in your research and understanding of emerging technologies in the web3 space and are able to act as a subject matter expert for your colleagues.What you will need1+ hands-on experience in corporate onboardings, demonstrating expertise in KYC/AML Regulations
Experience working in fintech, web3, crypto




Knowledge of emerging web3 technologies and trends
Strong research and analytical skills
Clear, succinct oral and written communication
Most importantly , though, you will embody the core principles that everyone here at the Moon Pay lives by.
Our"BLOCK Values"are at the heart of everything we do - and they are...B- Be HungryL -Level UpO -Own ItC -Crypto CuriousK -KaizenMoon Pay Perks
Equity packageUnlimited holidaysPaid parental leaveAnnual training budgetHome office setup allowanceMonthly budget to spend on our productsWorking in a disruptive and fast-growing industry where the possibilities are endlessFreedom, autonomy and responsibilityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas.
Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match.
Skills can be learnt, diversity cannot.Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance.
Commitment To Diversity
At Moon Pay we believe that every voice matters.
We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.
That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer.
We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

📌 Kyb Analyst, Kyc Operations Team (Xico)
🏢 Moonpay
📍 Xico