**Business Process Analyst
- support to SHE IT systems**
This position is open to Mexican Citizens and official residents of Mexico.
Location: Guadalajara (hybrid)
Strong English communication skills required.
**Responsibilities**:
As a Business Process Analyst, you will work with the Senior Business Process Analyst, the AstraZeneca IT Support team and the System Owner. You will implement solutions that enhance business process performance based on requirements set by Business Process Owners. You will collaborate with development teams to implement new system requirements, communicate system change requests to external IT partners, and act as a main point of contact for any technical questions or issues. You will also define successful outcomes for system testing and work closely with testers to ensure problems are identified and resolved. The role will involve conducting some User Acceptance Testing.
**Required Skills/Experience**:
- Excellent communication and interpersonal skills
- Bachelor's degree or equivalent experience, preferably in IT Experience in a role related to IT business analysis, and/or data management
- Experience with IT requirements, analysis and documentation
- Strong analytical and problem-solving skills
- Fluent in English
**Preferred Skills/Experience**:
- Familiarity with analytics tools,



especially PowerBI
- Knowledge of Microsoft systems (Word, Excel, Teams, etc.)
- Knowledge of Agile methodology or experience working in an Agile environment
- Good understanding of change management and communications principles
At AstraZeneca, we are confidently shaping a new future. Our team leads the way for international markets as the fastest-growing pharmaceutical. We are bringing transformative drugs to those that need them the most by combining continuous new launches with unique solutions across the whole patient journey. We are looking for individuals who are ready to be challenged and empowered to do things they never thought possible. Join us in our mission to bring high-quality medicines to market and impact patients in need.
- When we put unexpected teams in the same room, we ignite ambitious thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not adaptable. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and bold world._

📌 Business Process Analyst- Support to She IT Systems (Guadalajara)
🏢 Astrazeneca
📍 Guadalajara